666Bet seeks “alternative payment routes” for player refunds, update on Monday

The he-said, she-said dispute between online gambling operator 666Bet and the UK Gambling Commission shows no signs of letting up.

If you’re just tuning in, the UK and Alderney gaming licenses of MetroPlay Ltd. – whose operations include 666Bet and MetroPlay.com – were suspended last month over questions of whether MetroPlay was “unsuitable to carry on” its licensed activities. One week later, 666Bet director Paul Bell was identified as one of several individuals arrested in a £21m money laundering and fraud investigation.

Both MetroPlay sites have been offline since last month and irate customers have launched an online petition demanding the refunding of players’ account balances. In response, 666Bet issued a statement saying it can’t make customers whole because the sites’ third-party payment providers had “immediately canceled or suspended” their relationships with the sites following the license suspensions. 666Bet claimed to be working on establishing new third-party relationships, but said UKGC approval would be required before the money could start flowing again.

The UKGC disputed this claim, saying it had yet to receive any communication from a third party looking to process payments on behalf of 666Bet. The UKGC added that its approval wasn’t necessary for 666Bet to enter into such a relationship in order for the site to make its players whole.