The Parliamentary All Party Betting and Gaming Group (APBGG) had its latest meeting on May 7, and the gathering discussed if “the gambling industry is giving players enough control.” Unfortunately for all involved, the consensus was a resounding “no.”

The four panelists were Sarah Hanratty, chief executive officer at the Senet Group; Damon De Ionno, managing director and head of strategy at Revealing Reality; Wes Himes, chief executive officer at the Remote Gambling Association (RGA); and John White, chief executive officer of BACTA.

All panelists agreed that the industry needs to do more to give players control over their own fate. Each panelist had different ideas of how that could be achieved, and all agreed that multiple steps needed to be taken to improve the situation.

Himes argued that players should have more direct control over the ability to close their account. Letting them access their account history and self-exclusion tools will lead to better outcomes for problem cases, he argued. Some operators offer these types of controls, but Himes wants to see more of it in the industry.