Bet365 to pay penalty after Aussie court finds ‘free bet’ offer misleading

The Australian division of online betting operator Bet365 has been found guilty of misleading consumers via ‘free bet’ offers.

On Friday, Australia’s Federal Court upheld a complaint filed one year ago by the Australian Competition and Consumer Commission (ACCC) which felt rollover requirements in a $200 ‘free bet’ offer weren’t explained to punters.

The ad in question offered a $200 ‘free bet’ for new customers but required punters to wager the value of their deposit and the bonus three times before being allowed to make a withdrawal.

The offer was listed on the welcome page of Bet365’s Aussie site for a 10-month span in 2013-14 with no reference to terms and conditions. After being contacted by the ACCC regarding this issue, Bet365 added a “T&C’s apply” caveat until the ad was removed from the site three weeks later. Bet365 blamed the omission on a software glitch.