Camelot fixes wonky National Lottery app

UK National Lottery operator Camelot has released a fix for its formerly wonky mobile app after nearly one month of downtime.

On Monday, Camelot UK Lotteries Ltd issued a statement saying it had released a new version of its National Lottery mobile app for iOS, promising that a new Android version was “currently being tested and is coming soon.” The statement (viewable here) contains instructions on how to download and install the new app.

Camelot was forced to pull its iOS and Android apps in late October after customers reported that both manual-entry and QR ticket scanner result-checking functions were incorrectly informing players that their tickets were losers when the opposite was true.

Camelot had come under widespread public criticism for reportedly ignoring numerous user complaints for over a week before finally admitting that the fault lay with its own technology. Monday’s message sought to reassure lottery players that, in addition to Camelot’s “usual rigorous testing” – which performed so splendidly the last time – the new iOS app had been “independently checked for extra reassurance.” (Still, one gets the sense that the National Lottery logo’s crossed fingers have taken on extra significance.)