UK operators’ responsible gambling shortcomings detailed

UK gambling operators got hit with another double shot of bad news on Wednesday, both for online and land-based shortcomings.

In the online realm, the Advertising Standards Authority (ASA) took an online arm of the Ladbrokes Coral Group to task for the exact same affiliate-related advertorial shenanigans that resulted in four other UK operators – including Ladbrokes – being taken to the woodshed last month.

As with the operators reprimanded last month, Gala Bingo’s defense revolved around the fact that it didn’t create the advertorial in question and had already terminated its relationship with the affiliate in question. The ASA’s response was equally identical, saying Gala was ultimately responsible for the content and the company better not get caught engaging in this type of chicanery in future.

On the combined online/retail front, a new report commissioned by the Industry Group for Responsible Gambling (IGRG) has found serious flaws in how gambling companies deliver responsible gambling messages to their customers.